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AI in Customer Communication: Striking the Balance Between Efficiency and Personalization

Marketing

AI in Customer Communication: Striking the Balance Between Efficiency and Personalization

“Thank you for your message. This is an automated reply. We’ll get back to you shortly.” You’ve probably seen that line hundreds of times - and chance...

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Learn from the top thought leaders in the industry

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Business Strategies

Epic Fail: Slipping up on the Path to Success

Thanks to Flickr user purplemattfish for the photo What if it turned out that the way we traditionally view intelligence...

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Business Strategies

Epic Fail: The Science of Failure;What it Means for Success

As it turns out, scientists fail. A lot. Kevin Dunbar, a researcher, began studying labs in the early 1990\'s and walked...

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Proposal Writing

Harness the Power of Proposal Analytics

How much data do you get back on your business proposal? You probably only know if it was won or lost. Is this enough? D...

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Business Strategies

Epic Fail: The 30 Second MBA

(Disclaimer: Epic Fail is the name of the series, I by no means consider the 30 second MBA a failure.) How do you earn a...

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Proposal Writing

Great Expectations: Update Early, Update Often

Today, while chilling out in the room of an urgent care center, I was able to witness the importance of customer updates...

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Proposal Writing

Great Expectations: Make Him Offer He Can't Refuse; Fail to Deliver

This picture sure is /promising/. Thank you, Flickr user kennysarmy. It may sound great in the moment, and you may reall...

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Proposal Writing

Great Expectations: The Eye of the Beholder

Beauty is in the eye of the beholder. In business, is your product or service and your beholder is always the client. 6 ...

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Proposal Writing

The Delicate Art of Managing Expectations

This glass half full/half empty brought to you by Flickr user chris_harber "As she began to pour the traditional drink i...

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Proposal Writing

First Communion and The Proposal

Thank you to Flickr user Mudpig for the photo. This week’s blog post is inspired by a man who was inspired by a Catholic...

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Why Meg is the Future of B2B Sales: Building Trust, Closing Deals, and Elevating Relationships

AI in Business

Featured Blog

Let’s get straight to it: If you’ve ever clicked on a chatbot hoping for help and instead found yourself stuck in an endless loop of "How can I help y...

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